Updated October 2007

-What is a Mobile Specialty Veterinary Clinic?
Our mobile clinic is fully licensed as a veterinary hospital. Manufactured by La Boit Inc in Ohio, the unit is built from the ground up for the exacting needs of veterinarians.
The mobile clinic allows for full exam and treatment of birds, reptiles, exotics and fish. A mobile laboratory allows test results in minutes. The surgery suite has a full complement of surgical capabilities (soft tissue, fractures, video endoscopy, biopsy) and anesthesia – isoflurane/oxygen with a whole host of vital signs monitors. The portable X-ray is ready on a moment’s notice. The pharmacy is fully stocked for an avian/exotic practice. We carry pet diets for sale.
Look inside our mobile specialty veterinary clinic here:
http://www.birddoctorhousecalls.com/mobileclinic.html

- What are my Appointment options?
Bird Doctor Housecalls offers Mobile Specialist Veterinary Clinic service to your home or office, by appointment, 800am to 500pm, Monday thru Friday. We are happy to examine and treat multiple pets during one visit but the additional time must be scheduled in advance.

We also schedule one appointment session weekly in front The Bird Shop, 5553 Auburn Blvd. Sacramento CA 95841. These appointments do not have a travel charge. The Bird Shop cannot schedule appointments. Please call Bird Doctor Housecalls at (916) 933-2473
To look at a location map/directions to the Bird Shop, go to http://www.mapquest.com/maps/map.adp?country=US&addtohistory=&address=5553+Auburn+blvd&city=Sacramento&state=ca&zipcode=95841&homesubmit=Get+Map

We also see "office appointments" in the Mobile Specialty Clinic occasionally in some other fixed locations. Download and Print our 2008 Fixed Location Schedule Here

- What about Fees?
Professional fees are based on a travel charge and a per pet exam fee. Printed estimates for further services are provided upon request. We accept cash, check, VISA, MC, American Express and Discover. We do have a wireless card terminal and also accept ATM/Debit cards. For more information about fees go to:
http://www.birddoctorhousecalls.com/fees.html

- What Areas Are Served?
Bird Doctor Housecalls provides on-site services to parts of Sacramento, Placer and El Dorado Counties for more information on our service area go to
http://www.birddoctorhousecalls.com/areasserved.html

- Do you have my current information?
If you have moved, or have other update information (home, work, cell phones; email; pets’ names etc), you can download a Client Registration form to mail, fax, or present for updating during an appointment visit. Download our Client Registration Form

- What about my pet’s past treatment?
Current patients of the Bird Doctor (previously Avian Medical Center of Sacramento) have been recorded as electronic medical records since 2001. This information is always at our fingertips
If you are a new client, a referred by another veterinarian client, or a second opinion appointment, it is essential that the Bird Doctor has copies of the previous medical records before the appointment. Whenever possible, please arrange to have these records faxed to the Bird Doctor at least 48 hours before the scheduled appointment. The veterinary hospital can fax this information to (916) 405-3376

- What about the Day of the Appointment?
To provide the best medical care for your pet, we generally prefer that your pet is safely (in a carrier) transported to our mobile clinic parked in front of your home or office. When doctor walk-throughs are requested to review your pets’ environmental setting, please do not clean the cages from the night before. We know that you are a good care-giver but dropping examination can be useful.

Birds- To make the most of our professional time for birds examined on your premises: please keep them in cage before the exam. If bird room or aviary birds require exams, if is preferable that they are caged or placed in a carrier before the appointment. Owners of flying birds should have an appropriate net available. Waterfowl are best housed away from the pond the night before.

Reptiles- Reptiles should enter the mobile clinic in a carrier or a bag (snakes). Examination of reptile housing is recommended.

Exotics- Rabbits, Ferrets, and Rodents should be presented in carrier or caged if examined on your premises.

Fish- Owners should have an appropriate size net to safely and efficiently capture either pond or aquarium fish. We may want to take a water sample during the visit.

-What about Emergencies?
Due to our mobile nature and wide area served, we cannot normally respond to emergencies. If you have an urgent concern, please phone us at 916-933-2473
If you have an after-emergency, please phone UC Davis at 530-752-0186
If you have an urgent daytime emergency and we are unable to respond soon enough, please phone your nearest veterinary hospital for assistance or referral.

- What About Bird and Rabbit Diet Delivery?
We provide a UPS delivery program to your home or office of Harrison’s Bird Diets and Oxbow Farms Rabbit Diets. You can order by fax, mail or email. For ordering information, go to:
http://www.birddoctorhousecalls.com/products.html
These diets are available for sale during the housecall visit for slightly less cost compared to the UPS home/office delivery. To guarantee availability of your required product, please tell us when you make the appointment.

-Where can I get Health and Care Sheets?
Many care sheets and visuals are available from our website to help you with your pet
Health information, go to:
http://www.birddoctorhousecalls.com/healthinfo.html
Bird Information, go to:
http://www.birddoctorhousecalls.com/birds.html
Reptile Information
http://www.birddoctorhousecalls.com/reptiles.html
Exotics Information
http://www.birddoctorhousecalls.com/exotics.html
Fish Information
http://www.birddoctorhousecalls.com/fish.html

- How Do I do Download Documents?
Many of our website documents and visuals require the latest version of Adobe Acrobat Reader for your PC, Mac, or Unix computer.
To update your Free Acrobat Reader, go to:
http://www.adobe.com/products/acrobat/readstep.html
If your computer is older, you may need to quit other programs to free up adequate computer memory to run Acrobat Reader.